Contact Us

Whether you have a question about how sweepstakes casinos work, want to flag an inaccuracy in our research, or simply need guidance on finding the right platform for you, this is the right place to start. The team behind Sweepstakes Casino is made up of independent researchers focused on helping US players navigate the sweepstakes casino space — and we take reader feedback seriously.

What You Can Reach Us About

We welcome messages on a wide range of topics. Here are the most common reasons readers get in touch:

• Accuracy and corrections — If you believe something on our site is out of date or factually wrong, let us know. Our reviews are researched carefully, but welcome offers, eligible states and platform terms change frequently. We want to keep our information current.
• Platform questions — If you are unsure whether a sweepstakes casino is available in your state, how the dual-currency model works, or what the redemption process looks like at a specific platform, we are happy to point you toward the right information.
• Editorial enquiries — Publishers, journalists or platform representatives who wish to discuss our coverage or editorial process can reach us here.
• Responsible play concerns — If you or someone you know is experiencing difficulties related to gaming, please visit our responsible gambling page before getting in touch. That page lists dedicated support resources available to US players.
• General feedback — Spotted a missing platform? Think we missed something important in a review? We genuinely read every message.

What We Cannot Help With

A few things fall outside what we are able to assist with directly:

• Account issues at specific platforms — We are an independent comparison site, not affiliated with the platforms we review. We cannot access your account, process refunds or intervene in disputes with operators. Contact the platform's own support team for those matters.
• Legal advice — We can explain how sweepstakes casinos generally operate in the US and note which states operators commonly restrict, but we are not able to provide legal guidance tailored to your situation. If you have specific legal questions, consult a qualified professional or check your state's gaming authority.
• Tax advice — Prize redemptions through Sweepstakes Coins may be taxable income depending on your federal and state tax situation. We cannot advise on individual tax obligations; the IRS and your state revenue department are the right starting points.

How We Handle Your Message

Every message sent through this page is read by our editorial team. We do not use automated responses for genuine enquiries, and we aim to reply within a reasonable timeframe. During busy periods it may take a little longer, but we will get back to you.

For context on how we operate and what drives our platform assessments, our about us page explains our research process and editorial independence in full.

A Note on Commercial Relationships

Sweepstakes Casino earns referral fees when readers click through to a platform and register an account. Those relationships do not determine our rankings or ratings — platforms cannot pay for a higher position, and our editorial assessments are made independently. If you have concerns about how we handle commercial partnerships, our terms and conditions set out the details plainly.

Responsible Play Resources

Sweepstakes casinos are entertainment platforms, but we recognise that casino-style games can become a problem for some people. If you are worried about your own play or someone else's, please do not wait to reach out to a dedicated support service. Our responsible gambling page lists free, confidential resources available across the US, including the National Problem Gambling Helpline.

Frequently Asked Questions

Can you tell me if a specific sweepstakes casino is legal in my state?

We can share what our research shows about which states a platform typically excludes, but availability changes and operators make their own decisions about where they operate. Always check the platform's own terms and eligible-states list before signing up, and verify with your state's relevant authority if you are uncertain.

I found incorrect information on your site — what should I do?

Please contact us using the form above and describe what you believe is wrong and where you found it. We take accuracy seriously and will investigate promptly. Our fact-checking is carried out on a rolling basis, but welcome offers, redemption thresholds and state restrictions can shift between review cycles.

Do you accept submissions from sweepstakes casino operators?

We review platforms based on our own independent research criteria. Operators who wish to discuss factual inaccuracies in an existing listing or ask about our review process are welcome to get in touch. Commercial arrangements do not change our editorial ratings.

How do I know which sweepstakes casino suits me?

The ranked listings on our home page are a good starting point. Each platform is assessed on its welcome offer, game range, coin packages, redemption process and other factors relevant to US players. If you have a specific question that the listings do not answer, feel free to contact us and we will do our best to help.

Are sweepstakes casinos available to players under 21?

Age requirements vary by platform and sometimes by state. Many sweepstakes casinos accept players aged 18 and over, while others require players to be at least 21. Check the specific platform's eligibility terms before registering. We do not provide or endorse access for anyone under the minimum age set by the operator.